Managing Passwords

Passwords must be changed every month.
When setting a password, a minimum of six (6) characters must be used.
The same password cannot be used within a two year period.

RESETTING PASSWORDS

Resetting a password can only be performed by a Level 1 Administrator.
When reset, it is reset to ‘password’.

Procedure:

  • Level 1 Administrator must navigate to the User Details Form.  (From the menus choose, Users > User Details)
  • Select the User from the list on the right
  • Click on Reset Password
  • Confirmation of the change will be received

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CHANGING PASSWORDS

Users can change their own password manually or when prompted by the system.  When prompted by the system the following procedure will change.

  • The user themselves must navigate to the Change Password form (From the menus choose, Users > Change Password)
  • Select the Change Password from the list on the right
  • Enter your current password
  • Enter your new password twice remembering the above criteria
  • Confirmation of the change will be received

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